What model do your pre made and mixes follow?
We carry a few different mixes some are 80.10.10, 80% meat, 10% organ (5% liver & 5% secreting organ) 10% ground bone (not bone meal in most products). We also carry mixes with no bone - all ingredients are listed in each product description.
Are your products grass-fed, organic, pasture-raised, etc.?
Pasture raised & grass fed - most are not organic meats.
Do you have samples?
No, sorry not at this time....
Do you offer discounts (breeders, shelters, rescues, military, bulk orders)?
We do - In a select group of what we offer the more you buy the cheaper that product is per pound.
Do you have a rewards program?
Reward Program - Companion Club started 2022, please sign up to participate.
Do we carry a feline blend?
We do have mixes appropriate for cats. Most of what we offer is eaten by our cats. We do make sure they get a extra heart a few times a month for the taurine.
About Raw Feeding FAQ
What is Human Grade/Non Human Grade?
What Does Human Grade Mean? According to the American Association of Feed Control Officials (AAFCO), there is no strict definition for the term “human grade” as provided by animal feed regulations. This isn’t surprising, however, because human-grade products are generally not intended for use in feeding animals. The main distinction you have to keep in mind is whether the product is considered “edible” for humans – this is a standard set by the U.S. Department of Agriculture (USDA). In fact, there are two ways to categorize food products, according to the USDA: Human Grade – This term is used to describe finished products that are legally suitable and approved for human consumption (i.e., deemed “edible” by the USDA). Feed Grade – This term applies to products that are not considered suitable for human consumption and can legally only be used to feed animals. If any of the ingredients or the processes used in manufacturing the product do not meet human grade standards, the product is deemed feed-grade. In addition to there being a clear distinction between human grade and feed-grade products, there is also a difference between products that are deemed human grade and those that are made with human-grade ingredients. A product can only carry the official “human grade” label if it is made from human-grade ingredients AND processed in a human food facility. If the product contains human grade ingredients but is manufactured in a pet food facility, it loses the human grade distinction but can still carry the “made with human grade” ingredients claim on the package. Just remember that a product being made with human grade ingredients isn’t necessary a guarantee of quality, you still need to evaluate the quality of the product for yourself. from - https://dogfood.guide/human-grade/
What is 3D/4D meats?
In a nutshell, 3D and 4D meats are from unhealthy animals that processors do not want to waste. Diseased, dying, downed and dead animals are not fit for human consumption, but they are perfectly legal to use in the animal food world. And is what kibble contains in most cases.
Are any of your products 3D/4D?
No, we don't use dead, dying or diseased animals of any kind.
What if my dog won't eat this food?
Check out this article - https://www.prodograw.com/help-my-dogs-gone-off-raw-dog-food/#:~:text=My%20Dog%E2%80%99s%20Gone%20Off%20Raw%20Food%21%201%20Be,Follow%20the%20Advice%20Before%20Considering%20Other%20Issues.%20
Can you help me get started?
Yes, we can - listed on our site are webpages to visit to help guide you in every aspect of raw feeding. We feel owners need to make the decisions and have the knowledge to be successful with raw feeding.
What should I feed my pet if it has a health issue?
We are not licensed veterinarians - so we are not able to advise you directly. We can refer you to veterinarians or websites to help you make the decisions for your pet.
Are there added vitamins or minerals?
Some of the products we carry have additions. Please review the product listing for details of ingredients.
How do I order?
Visit these pages ORDERING/INSTORE PICKUP/SHIPPING DELIVERY ROUTE & SCHEDULE
Can I change or add to my order?
You can choose "add to order" during check out. To change order please contact us 6154551849
We need at least 2 business days to have your orders ready in some cases more. If you need food the same or next day this may incur a RUSH ORDER fee. Contact us 6154551849
Do you ship?
Yes, shipping is being set up for 2022. See shipping page. Please contact us 6154551849
Can I pick up my order at your location?
Yes, by appointment only. Place your order, system chooses a date for you. Note the order if you need a date/time different than what system chooses for you. Same day pick-ups need to be OK'd 6154551849
Where and when is delivery?
All information is provided on our delivery route page. See the colored Calander and route stops available.
What is your refund policy?
It is our policy to not accept returns due to the nature of the product. In some cases, exchanges may be made, we do not offer refunds. We suggest if new to our line and you have animals that are finicky buy in small quantities and see if they like what we have available.